The Customer: Vorarlberg Milch eGen, Austria

  • The company philosophy: High quality “Ländle” milk and its derived products – fresh milk, cream, butter, yogurt, cottage cheese, fruit drinks and award-winning cheese specialties – paired with uncompromising hygiene standards and careful use of resources.
  • Cooperative founded in 1940, today with 507 Vorarlberg farmers
  • Headquarters in Feldkirch, Austria
  • Each year, 121 employees process about 65 million kilograms of milk

The Requirements

Vorarlberg Milch focuses on quality and regionality. “Ultimately, it just has to taste great!” says Managing Director Raimund Wachter.

René Längle, Production Manager for the “Weisse” & “Bunte” range, views their high degree of flexibility as the company’s specialty: The dairy does not aim to be a high-volume production enterprise, it instead focuses on the quality of the individual products. In this way, it can quickly find organizational and technical solutions for special customer requests. The company is even capable of supplying small quantities on a day-to-day basis. Which is why the dairy is operating relatively many production lines.
Since the previous butter production plant required a lot of manual labor, the cooperative has decided to further improve the quality of “Ländle” butter by automating its butter production line.

The Solution

The GEA Hilge NOVALOBE rotary pump in the butter filling line.

Since 2017, Vorarlberg Milch implements the most modern state of development for its butter production: GEA’s fully automated BUE 1000 butter making machine. The manual labor is now done automatically according to prescribed recipes and is thus of a higher, and above all, a reproducible product quality.

GEA’s hygienic pumps help to repeatably achieve the quality goals in butter making: A GEA Hilge HYGIA pump pumps warm water into a heat exchanger to temper the cream. A GEA Hilge NOVALOBE transports the heated cream into a butter drum and then into a kneading unit. A second NOVALOBE is installed in the packaging line, which delivers butter from a butter silo for packaging.

Why were these pumps chosen? Basically, because GEA pumps operate smoothly, reports Christian Suppan. The maintenance technician does not know of a single case where a GEA pump unexpectedly failed and caused production to stop.

Dairies require special pumps that not only have the basic function of transporting a medium, another key requirement is hygiene. These pumps must not allow any contamination of the product. For this reason, they need to be absolutely hygienic in terms of dead spaces, gaps and surfaces.

GEA offers a hygienically safe and easy-to-handle solution with its Hilge NOVALOBE rotary lobe pump. The rotary lobe pumps comply with the relevant international guidelines such as GMP, FDA and QHD, they are EHEDG-certified and implement the general principles of hygienic design. The entire design is constructed without gaps and dead spaces, making it completely drainable and thus meeting the CIP cleaning and SIP sterilization requirements. Only FDA-approved materials are used, and the elastomers in contact with the media are subject to a defined compressive loading.


Christian Suppan, Head of Maintenance at Vorarlberg Milk

The quality of the product as well as the technology makes all the difference. Vorarlberg Milk offers an even more spreadable butter in a reproducible composition, and GEA helps to achieve this with its complete butter making line, which includes a cream and butter pump.

René Längle and Christian Suppan are extremely satisfied with the consultation provided by GEA. After a year of operating experience, this also applies to the GEA Hilge NOVALOBE cream and butter pump.

A great supplier in terms of products, services and maintenance offers. GEAS’s pumps are robust, reliable and low-maintenance!”(Christian Suppan, Head of Maintenance at Vorarlberg Milk)


Revolutionary Design for Viscous Media – The GEA Hilge NOVALOBE range in the GEA Varipump line is specifically designed for viscous media – and for applications where gentle pumping or dosing is required.

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Dear partners,

We would like to inform you that in the framework of preventive measures aimed at effectively addressing the spread of “Covid19” disease and in accordance with the National Public Health Organization guidelines (, our company is committed to ensure public health, safety of its partners and employees. Therefore we have recommended the fulfillment of our employees' tasks through teleworking.

The duration of this measure is initially set from 17.03.2020 to 30.04.2020

The design provides full operation, but due to special conditions, delays in specific tasks or communication may occur.

Our company will strive to keep its operation uninterrupted and secure by serving its clientele in ways and timeframes that are judged possible.

We thank you for understanding and we remain at your disposal.

Αγαπητοί Συνεργάτες,

Θα θέλαμε να σας ενημερώσουμε ότι στο πλαίσιο μέτρων πρόληψης με σκοπό την αποτελεσματική αντιμετώπιση εξάπλωσης του κορωνοιού και σύμφωνα με τις οδηγίες υγιεινής & ασφάλειας που έχει ορίσει ο ΕΟΔΥ (, η εταιρία μας για να διασφαλίσει τη δημόσια υγεία, την ασφάλεια των συνεργατών και των εργαζομένων της, συστήσαμε την εκπλήρωση των καθηκόντων των εργαζομένων μας, μέσω τηλεργασίας.

Η διάρκεια του συγκεκριμένου μέτρου ορίζεται αρχικά από τις 17.03.2020 έως τις 30.04.2020

Ο σχεδιασμός προβλέπει πλήρη λειτουργία, ωστόσο εξαιτίας των ειδικών συνθηκών, ενδέχεται να παρουσιαστούν καθυστερήσεις σε συγκεκριμένες εργασίες ή και στην επικοινωνία.

Η εταιρία μας θα προσπαθήσει να διατηρήσει αδιάληπτη και ασφαλή την λειτουργία της, εξυπηρετώντας το πελατολόγιο της με τρόπους και σε χρονικά πλαίσια που κρίνονται δυνατά.

Σας ευχαριστούμε για την κατανόηση και παραμένουμε στην διάθεση σας.